Need help?
Frequently Asked Questions
If you have an issue or question that requires immediate assistance, you can click the button below to chat with a customer service representative.
If we aren’t available, drop us an email and we will get back to you within 12 hours!
Yes, all products order on lazzybeauty.com can be refund or exchange within 30 days.
It depends on where you are. Orders processed here will take 2-3 business days to arrive.
For standard shipping, overseas deliveries can take anywhere from 7-16 days. For expedited shipping, it will take only 3-5 days delivery.
Delivery details will be provided in your confirmation email.
Yes, 24/6 online support.
You can click the online support on every page on our website. Or you can send us email directly to service@lazzybeauty.com
You can contact us through our contact page! We will be happy to assist you.
Quick start guides
User Manuals
While our machine & equipment are designed for simplicity and ease of use, we understand that correct usage may vary from person to person. The most significant risk associated with these products stems from improper use, which is why we've created clear and easy-to-follow operating guides. Although we have a wide range of products and haven't uploaded all the guides to our website, we are more than happy to provide these resources for free. Simply reach out to us, and we'll ensure you have the guidance you need.