Privacy Policy

This Privacy Policy explains how Lazzybeauty collects, uses, and protects information when you visit our website, request a quote, book a demo, or purchase equipment. We keep this in plain language on purpose — you should be able to understand what happens to your information without a law degree.

We collect information you give us directly and information collected automatically as you use the site.

Information you provide:

• Contact details (name, email, phone, business name) when you request a quote, book a demo, or contact support
• Shipping and billing details when you place an order
• Any information you include in messages or forms

Information collected automatically:

• Device and browser type, IP address, and general location
• Pages visited and how you interact with the site
• Cookies and similar technologies (see our Cookie Policy)

We use your information to:

• Respond to quote requests, demo bookings, and support enquiries
• Process and ship orders and provide after-sales service
• Send order updates and, where you have opted in, occasional product news
• Improve our website, products, and customer experience
• Meet legal, tax, and accounting obligations

We do not sell your personal information.

Where applicable law requires it (for example UK/EU data protection law), we rely on: performance of a contract (to fulfil your order), legitimate interests (to run and improve our business), consent (for marketing where required), and legal obligation (for tax and compliance records).

We share information only as needed to operate, and never with data brokers. Categories of recipients include:

• Shipping, logistics, and customs partners to deliver your equipment
• Payment processors to handle transactions securely
• Software providers that host our site and tools
• Authorities where we are legally required to disclose

These partners are bound to handle your information securely and only for the purpose we engage them.

We keep personal information only as long as needed for the purposes described here, or as required by tax and legal obligations — typically the life of the customer relationship plus the period required by local record-keeping law. When no longer needed, information is securely deleted or anonymized.

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. UK and EU residents have these rights under GDPR; California residents under the CCPA/CPRA; Canadian and Australian residents under PIPEDA and the Privacy Act respectively. To exercise any right, contact us using the details below.

As a global supplier, your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected to a standard consistent with this policy and applicable law.

We use appropriate technical and organizational measures to protect your information, including encrypted connections and restricted access. No method of transmission over the internet is completely secure, but we work to protect your data and review our safeguards regularly.

We may update this policy from time to time; the date above reflects the latest version. For any privacy question or to exercise your rights, contact us through our Contact page.