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FREE SHIPPING | 3-YEAR WARRANTY ON ALL MACHINES
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Search 142+ articles and 38 error codes â most issues resolve in under 5 minutes without contacting support.
Browse by machine type
Cryo, RF, EMS, cavitation â cooling, vacuum, and applicator issues.
38 articles ¡ 12 codes
HIFU, microcurrent, oxygen, LED â handpiece, depth, and probe issues.
24 articles ¡ 8 codes
IPL, diode laser, alexandrite â cooling, pulse, and crystal-window issues.
22 articles ¡ 6 codes
Picosecond, Nd:YAG, Q-switch â output power, beam alignment, calibration.
18 articles ¡ 7 codes
Power-on faults, voltage, breakers, fuses, surge issues â applies all models.
24 articles ¡ 3 codes
Touch screen, firmware, WiFi, settings, user accounts â applies all models.
16 articles ¡ 2 codes
Most common cause: low coolant. Check the reservoir, top up with the recommended coolant, and run a system priming cycle (Settings â Maintenance â Prime).
Watch & learn
2 min ¡ for E-04 / coolant flow issues
3 min ¡ all models
4 min ¡ all models
5 min ¡ cryo models
4 min ¡ body sculpting
6 min ¡ hair removal
2 min ¡ all models
3 min ¡ all models
5 min ¡ facial models
4 min ¡ diode laser
3 min ¡ all models
7 min ¡ all models
Technician-grade service manual covering all models â wiring diagrams, part numbers, torque specs, and procedures.
đĨ Download PDF (24 MB)Safety
If the same issue happens twice in a row after a full restart, stop trying to fix it. Continued attempts may damage components further.
Get a real engineer on a video call within 4 hours â for free under warranty.