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FREE SHIPPING | 3-YEAR WARRANTY ON ALL MACHINES
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🇧🇷 Brazil
Door-to-door from Shenzhen to São Paulo, Rio, Brasília and major regional cities. 14–21 business days via air freight + Brazilian last-mile, Portuguese quick-start included.
Door-to-door, major cities
127V or 220V configurable
NBR 14136 standard
Cartão de início rápido em PT
Shipping process
Production starts in Shenzhen. Voltage (127V vs 220V) and Portuguese documentation confirmed at order stage.
Bench-tested, ISPM-15 wood-crated. Brazil customs is strict on documentation accuracy — we double-check every form.
DHL Express or LATAM Cargo via São Paulo (GRU) or Campinas (VCP). Some Northeast routes via Recife (REC).
Our broker files entry with Receita Federal. Customs in Brazil is known for variable processing times — typical 3–7 days clearance.
São Paulo and Rio metros: 1–2 days after clearance. Brasília and Northeast capitals: 2–4 days. Amazon and interior states: 4–7 days.
Power & connectivity
| Feature | Brazilian standard (NBR 14136) | Your shipped unit |
|---|---|---|
| Voltage | 127V (São Paulo, Rio, much of South/Southeast); 220V (Brasília, Recife, Salvador, parts of Northeast) | Specify at order — we configure for your city's grid |
| Frequency | 60Hz nationally | 50/60Hz auto-adaptive |
| Plug type | Type N (NBR 14136) — unique to Brazil, mandatory since 2010 | Type N plug pre-installed (10A or 20A as required) |
| Power cord | 1.8m standard | BR-spec cord with Type N plug; 3m on request |
| User manual | English base; Portuguese on request | English manual + Portuguese quick-start card |
| Earthing | TN-S system | Compatible |
Built for the Brazilian market
Brazil has a split 127V/220V grid — São Paulo at 127V, Brasília at 220V, even within the same state. Tell us your city; we configure correctly before shipping.
Brazil's NBR 14136 Type N plug is mandatory since 2010. Equipment without it can't be sold or used legally. We install Type N (not Type C or universal) on every Brazilian shipment.
Cartão de início rápido em português included free. Full Portuguese manual on request, no extra cost.
Brazilian customs has its own pace and documentation quirks. Our retained broker has local presence and handles SISCOMEX filings.
Northeast Brazil (Bahia, Pernambuco, Ceará) sometimes routes via Recife instead of São Paulo to save 2–3 days.
Documentation
Commercial invoice (BRL or USD)
Packing list (in Portuguese)
Air waybill
Certificate of origin
ISPM-15 phytosanitary stamp
CNPJ confirmation (your side)
Equipment manual (English)
Portuguese quick-start (cartão em PT)
Warranty card (3-year)
Spare parts kit
Customs & duties
Policies
30-day return policy applies to all equipment shipped to Brazil.
Inspect the crate at delivery before signing. Visible damage — refuse the shipment or note it on the delivery receipt. Internal damage discovered within 7 days is covered by our cargo insurance — we replace or repair at no additional cost.
For change-of-mind returns, contact us within 30 days. Return shipping is at customer expense; we refund the equipment cost minus a restocking fee once received and inspected. Full return policy →
BR-specific FAQ
Our current product range is sold as general professional aesthetic / cosmetic equipment (equipamento estético geral) — not registered with ANVISA as a medical device (produto médico). If a specific product later carries ANVISA registration under RDC norms, it will be labeled on that product page. Most aesthetic salon applications fall outside ANVISA medical-device scope.
Voltage configured per city · Type N plug · CNPJ guidance included · Portuguese quick-start.