Question 1

Will I have to deal with customs myself?

Accepted Answer

With our DDP (Delivered Duty Paid) shipping option, Lazzybeauty arranges customs clearance and covers the applicable import duties and taxes included in your confirmed shipping arrangement.

For non-DDP shipments, local import charges may be payable by the recipient. Customs authorities may also request additional information when necessary. We’ll clarify the shipping terms and applicable responsibilities before payment.

Question 2

Is the equipment certified for my country?

Accepted Answer

Lazzybeauty offers professional beauty equipment for cosmetic applications. Certification and compliance requirements vary by machine model, intended use, and destination country.

We can help you review the available product-specific documentation, including relevant conformity declarations and test reports where applicable. Some equipment may be subject to additional local import or professional-use requirements, so it’s important to confirm the requirements for your selected model before purchase.

Question 3

What if it arrives damaged?

Accepted Answer

If your order arrives damaged, please contact us as soon as possible. Inspect the packaging upon delivery, take photos of any visible damage, and keep the original packaging for reference. Reporting visible damage within 48 hours helps us investigate carrier-related issues.

If you discover damage after unpacking, contact our support team with your order details and supporting photos. We’ll coordinate with the carrier and arrange an appropriate solution, such as repair, replacement parts, replacement equipment, or a refund. Confirmed shipping damage will be resolved without additional cost to you, in accordance with our Return & Refund Policy and applicable customer rights.

Question 4

Do you ship to PO boxes or freight forwarders?

Accepted Answer

We ship to physical delivery addresses rather than PO boxes, particularly for large beauty equipment and freight deliveries that require suitable receiving arrangements.

Delivery to a freight forwarder’s physical address may be arranged in advance, subject to carrier acceptance and the agreed shipping terms. Please provide the forwarding address before ordering so we can confirm delivery arrangements and clarify any onward shipping requirements.

We ship to 40+ countries.
Including India.

Where your equipment lands

8 markets we ship daily

From order to your door

Every shipment

FAQ

Need a shipping quote for your country?

We ship to 40+ countries.
Including India.

Where your equipment lands

8 markets we ship daily

From order to your door

Every shipment

FAQ

Need a shipping quote for your country?

We ship to 40+ countries.Including India.

Where your equipment lands

8 markets we ship daily

From order to your door

Every shipment

FAQ

Need a shipping quote for your country?

We ship to 40+ countries.Including India.

Where your equipment lands

8 markets we ship daily

From order to your door

Every shipment

FAQ

Need a shipping quote for your country?

We ship to 40+ countries.
Including India.

We ship to 40+ countries.
Including India.