Loading...
FREE SHIPPING | 3-YEAR WARRANTY ON ALL MACHINES
Loading...
🇯🇵 Japan
Door-to-door from Shenzhen to all 47 prefectures via DHL Express. 7–11 business days, 100V power adapted, Japanese quick-start card included.
Door-to-door, all prefectures
Pre-configured for Japanese grid
Works in both East and West Japan
日本語クイックスタート同梱
Shipping process
Production starts in Shenzhen. Destination prefecture confirmed at order so we configure correct voltage / language.
Bench-tested, ISPM-15 wood-crated. Japan customs accepts ISPM-15 with same-day clearance.
DHL Express to Narita (NRT) or Kansai (KIX). Fast lane — Japan air corridor is among our fastest.
Our broker files entry with Japan Customs. Typically documentary clearance same-day; consumption tax prepaid for DDP.
Connecting domestic carrier delivers to your address. Tokyo and Osaka metro: same-day after clearance. Hokkaido and Okinawa: 1–2 extra days.
Power & connectivity
| Feature | Japan standard (JIS C 8303) | Your shipped unit |
|---|---|---|
| Voltage | 100V (Japan is the only country with 100V grid) | Pre-configured for 100V |
| Frequency | 50Hz East (Tokyo, Sendai, Sapporo); 60Hz West (Osaka, Hiroshima, Fukuoka) | 50/60Hz auto-adaptive — works in both regions |
| Plug type | Type A (JIS 8303 / NEMA 1-15, 2-prong) or Type B (3-prong) | Type A 2-prong installed by default; Type B available on request |
| Power cord | 1.8m standard | JIS-spec cord; 3m on request |
| User manual | English base; 日本語 quick-start included | English manual + Japanese 日本語 クイックスタート |
| Outlet compatibility | Universal in residential/commercial outlets | Works in standard コンセント outlets |
Built for the Japanese market
Japan is the only major market at 100V. We pre-configure equipment for 100V before shipment — no transformer needed (transformers add cost, weight, and failure points).
Tokyo and Sapporo run 50Hz; Osaka and Fukuoka run 60Hz. Our equipment auto-adapts, so you can move it between regions without reconfiguration.
日本語クイックスタートカード included with every shipment. Full Japanese manual on request at no extra cost.
Our HK office (HKT, UTC+8) is 1 hour behind JST. Your 10am query gets a 9am Hong Kong response — same business day, every time.
Last-mile delivery via Yamato or Sagawa, Japan's most reliable domestic networks. Time-window delivery (時間指定配達) available on request.
Documentation
Commercial invoice (JPY or USD)
Packing list
Air waybill
Certificate of origin
ISPM-15 phytosanitary stamp
Importer registration (IOR if first import)
Equipment manual (English)
Japanese quick-start (日本語)
Warranty card (3-year)
Spare parts kit
Customs & duties
Policies
30-day return policy applies to all equipment shipped to Japan.
Inspect the crate at delivery before signing. Visible damage — refuse the shipment or note it on the delivery receipt. Internal damage discovered within 7 days is covered by our cargo insurance — we replace or repair at no additional cost.
For change-of-mind returns, contact us within 30 days. Return shipping is at customer expense; we refund the equipment cost minus a restocking fee once received and inspected. Full return policy →
JP-specific FAQ
Our current product range is sold as general professional aesthetic / cosmetic equipment (一般的な美容機器) — not registered with the PMDA as a medical device (医療機器). If a specific product later carries PMDA registration under the Pharmaceutical and Medical Devices Act (薬機法), it will be labeled on that product page. Most aesthetic salon (エステサロン) applications fall outside medical-device scope.
100V pre-configured · 50/60Hz auto · 日本語クイックスタート同梱 · 47都道府県対応.